The Scrum Master isn’t a role for everyone. To perform this function well, one needs to be a person with comprehensive skills — both technical and soft ones. Besides being the framework’s watchman, he should be also a trusted leader to his team.
Since the beginning of IT development and up until now, stakeholders in IT projects have been complaining that the outcome products contain too many bugs, are not user-friendly or that they do not match business needs.
Metrics are essential to keep track of businesses and teams. They are useful tools for planning, adapting, and understanding how our projects are progressing and how well our team is working. Metrics let us know whether we need to make changes or just keep up our good work.